Henry Mintzberg said, “Leaders don’t do most of the things that their organizations get done; they do not even make them get done. Rather, they help to establish the structures, conditions, and attitudes through which things get done. And that…
Effective Performance Measurement Key to successfully using performance management are the following touchstones: • Focus on results. • Develop a culture of accountability. • Align all organizational activities with overall organizational goals. • Provide a common language for success.…
Suffice it to say that managing change is the largest driving force behind employee relations. Change is a process that people and organizations undergo as a response; it is a transformation toward flexibility. HR is involved in managing the people…
Drivers of Retention According to Robert Half, the following are some of the contributors to retention success: • Onboarding and orientation • Mentorship programs • Employee compensation • Recognition and reward systems • Work-life balance • Training and development •…
Once hired, the best business outcome is for the new hire to stick around for a while. Depending on the level of the job in your organization’s structure, you can determine how long it will take for you to reach…
• Keep the message simple but deep in meaning. Most organizations have a deeper meaning as to why they exist. This tends to influence strategy, decision-making, and behaviors at executive levels but often isn’t well articulated for employees. What you…
Cost of Hire This measurement uses external costs and internal costs to determine the overall cost per person hired during any given time period. This formula looks at the number of hires and the costs to obtain them. It enables…
Measurers of Recruitment Effectiveness There are two general areas of interest when measuring recruiting efforts. • Speed and efficiency • Time between opening the requisition and presenting a qualified candidate slate • Time for feedback from the hiring manager to…
We all have heard “Job Description,” but what is it? Job descriptions follow a general template for content. The same template can be used in constructing a CEO’s job description as for an airline pilot. It is the content that…
SWOT stands for the following: • Strengths What are the strengths of your HR organization? What do you do really well? What do you want to continue doing in the future? It could be HRIS, sexual harassment prevention, or onboarding.…
One technique for sorting out the important from the unimportant is PESTEL analysis. PESTEL stands for: P—Political E—Economic S—Social T—Technological E—Environmental L—Legal Develop ways that you can gather information in each of these categories, and you will be well out…
Recruitment Cost and Yield Ratios Ratios are the numerical representation of comparisons. They are normally stated as a percentage. The Recruiting Cost Ratio (RCR) is one of those measurements. It looks at the cost per hire based on compensation rather…
Attrition happens when employees retire, resign, or simply aren’t replaced. There are several analyses that could prove helpful when looking at attrition. Consider these: • Number of employees leaving before the first service anniversary • Number of employees leaving before the…
An employee value proposition (EVP) is the unique set of benefits that an employee receives in return for the skills, capabilities, and experience they bring to a company.
According to Chris Mossevelde, “Employer branding is the process of promoting a company, or an organization, as the employer of choice to a desired target group, one which a company needs and wants to recruit and retain.” Building a…
There are four generally recognized phases to the lifecycle of a business or industry. • Introduction This is the beginning of the organization. It’s the entrepreneurial phase where everything is new. Policies and systems are being created as they are…
Industry analysis is a tool that facilitates a company’s understanding of its position relative to other companies that produce similar products or services. Understanding the forces at work in the overall industry is an important component of effective strategic planning.…
Orientation and onboarding are two activities that will set the tone for the balance of an employee’s line on the job with this employer. It is a common belief that the first 90 days of a worker’s experience on a…
Special Considerations: Reasonable Accommodation. According to the U.S. Department of Labor’s Office of Disability Employment Policy (ODEP) “A reasonable accommodation is any change in the work environment or in the way things are usually done that enables an individual with…
Employment Offer An employment offer should include a start date, wage, or salary (in weekly or monthly amount62), benefits, job title, work location, name of supervisor, restatement that the offer is made under an “employment at will” understanding, and any…