Hackman and Oldman’s Job Characteristic Model

Hackman and Oldman’s Job Characteristic Model

Hackman and Oldman found that the following job characteristics affect job performance and satisfaction: task identity, task significance, skill variety, autonomy, and feedback.

Task identity is when employees can see how their roles affect the entire organization so that they no longer feel like they operate in isolation. This knowledge can lead to greater job satisfaction.

Task significance is when employees can understand the larger impacts of their work on other people or society, which can also lead to greater job satisfaction. Skill variety is when employees can use many different skills in their work, which reinforces that the job is important.

Autonomy is when employees receive their manager’s trust and have leeway in decision-making.

Feedback is when employees receive commentary on their performance, enabling them to improve or encouraging them to stay the course.

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Sharam Kohan
Sharam Kohan

Sharam Kohan is an organizational leadership professional with experience spanning employment law, human resources, and public service. He is currently an LL.M. degree candidate at UC Berkeley School of Law and previously served on Alameda County’s Human Relations Commission, advancing equity-focused community initiatives. He holds an Employment Law specialization from Temple University School of Law and is SHRM-certified.

Sharam is also a writer whose work explores the intersection of law and philosophy, including Judgment, a Priori Itself and Sartre’s Conception of Freedom. He comments on organizational dynamics and social issues, and supports Bay Area community organizations through philanthropy and volunteer service.

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