Daniel Goleman’s research report about emotional intelligence focused on psychology and neuroscience offers insight into our “two minds,” the rational and the emotional. Goleman delineates the five crucial skills of emotional intelligence for leaders and shows how they determine leaders’…
Leadership Characteristics The key characteristics and skills for leadership have been written about for decades by many well-known and publicized authors. The skill set that began as hierarchical in design where coercion and intimidation were the main factors has clearly…
Henry Mintzberg said, “Leaders don’t do most of the things that their organizations get done; they do not even make them get done. Rather, they help to establish the structures, conditions, and attitudes through which things get done. And that…
Effective Performance Measurement Key to successfully using performance management are the following touchstones: • Focus on results. • Develop a culture of accountability. • Align all organizational activities with overall organizational goals. • Provide a common language for success.…
Suffice it to say that managing change is the largest driving force behind employee relations. Change is a process that people and organizations undergo as a response; it is a transformation toward flexibility. HR is involved in managing the people…
Drivers of Retention According to Robert Half, the following are some of the contributors to retention success: • Onboarding and orientation • Mentorship programs • Employee compensation • Recognition and reward systems • Work-life balance • Training and development •…
Once hired, the best business outcome is for the new hire to stick around for a while. Depending on the level of the job in your organization’s structure, you can determine how long it will take for you to reach…
• Keep the message simple but deep in meaning. Most organizations have a deeper meaning as to why they exist. This tends to influence strategy, decision-making, and behaviors at executive levels but often isn’t well articulated for employees. What you…
Cost of Hire This measurement uses external costs and internal costs to determine the overall cost per person hired during any given time period. This formula looks at the number of hires and the costs to obtain them. It enables…
Measurers of Recruitment Effectiveness There are two general areas of interest when measuring recruiting efforts. • Speed and efficiency • Time between opening the requisition and presenting a qualified candidate slate • Time for feedback from the hiring manager to…