The future for HR includes increased accountability for workforce productivity,
performance, collaboration, innovation, and culture. In the future, new core HR
competencies would emerge requiring strong technical, analytical, and creative skills.
• HR would replace its one-size-fits-all policy focus with a focus on building
flexible work environments which support myriad work styles, individual
preferences, geographies, and time zones.
• HR would replace its focus on ensuring people work the requisite hours with
a focus on building technologies that actually facilitate productivity, such as
collaborative workspaces and virtual team rooms.
• HR would replace its focus on facilitating an annual performance review with a
focus on deploying systems that actually increase performance and engagement,
rather than just measuring it.
• HR would replace its focus on developing a training curriculum with a focus on
enabling real-time, ‘24/7’ learning.
• HR would replace its focus on annual goal-setting with a focus on providing
managers with a real-time way to monitor and quantify work.
